1. Who we are and how to reach us
Pisapo Hewoge is a voice and presentation coaching service operating at 920 Race St #2A, Cincinnati, OH. We provide virtual coaching sessions to professionals seeking to improve their on-camera communication. You can contact us at [email protected] or by phone at +1 513-381-6222.
This Privacy Policy applies to information collected through our website at pisapo-hewoge.info and through our service delivery processes. It describes what data we collect, why we collect it, how we use it, and what rights you have.
2. What information do we collect?
We collect information you provide directly when you use our contact forms, session request forms, or communicate with us by email or phone. This includes:
- Your name and email address
- Your phone number, if provided
- Details about your professional context and coaching needs that you choose to share
- Any recordings or materials you voluntarily submit for session review
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.
We do not collect sensitive personal information such as financial account details, government identification numbers, health information, or biometric data through this website.
3. Why do we collect this information?
We use the information you provide to respond to inquiries, schedule and conduct coaching sessions, and communicate with you about your sessions and our services. Technical data helps us understand how visitors use our website so we can improve its content and performance.
We do not use your personal information to build advertising profiles, sell data to third parties, or engage in automated decision-making that affects your rights.
4. On what legal basis do we process your data?
Under applicable US privacy law, including the California Consumer Privacy Act (CCPA) and its amendment the California Privacy Rights Act (CPRA) where applicable, we process your personal information based on the following grounds:
- Your consent, where you have provided it through our forms or communications
- Our legitimate interest in operating our business and responding to inquiries
- Performance of a contract or pre-contractual steps, when you request our services
- Compliance with applicable legal obligations
5. Do we share your information with anyone?
We do not sell your personal information. We may share information with service providers who assist us in operating our website and delivering our services, such as website hosting providers and email service providers. These providers are contractually required to handle your data only as directed by us and in accordance with applicable law.
We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
6. How long do we retain your information?
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable law. Contact and session-related information is generally retained for up to three years from the date of last contact. Technical log data is typically retained for up to twelve months.
When information is no longer needed, we delete or anonymize it in a manner consistent with our data security practices.
7. How do we protect your information?
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and access controls limiting who within our organization can access personal data.
No method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. What are your privacy rights?
Depending on your state of residence, you may have rights under applicable US privacy laws, including the CCPA/CPRA (California), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), and similar state statutes. These rights may include:
- The right to know what personal information we have collected about you
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at [email protected]. We will respond to verifiable requests within the timeframes required by applicable law.
9. Do we use cookies?
Yes. Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please review our Cookie Policy.
10. Children's privacy
Our services are intended for adult professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at [email protected].
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acknowledgment of the updated policy.
12. How to contact us about privacy
For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
Pisapo Hewoge
920 Race St #2A, Cincinnati, OH
Email: [email protected]
Phone: +1 513-381-6222